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4s phone screen is black but phone is on
FrustratedwApple
Newbie
‎01-06-2015 07:00 PM

Any idea how to get the screen back on when it goes black...no luck with reset

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Re: 4s phone screen is black but phone is on
vzw_customer_support
Customer Service Rep
‎01-08-2015 07:05 PM

FrustratedwApple we'll get you back up and running! Are there any changes when the device is connected to the charger? What type of reset did you try?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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