360 degree performance problems since ios 11.0.1 update

JESROM10
Member

I have 7 Verizon lines. 6 of them iphones.  Problems on all phones started at same time.

Bars:           Normally had 3-4 bars at all times in my local Houston Area.  Now, 1-2 bars on average

Network:      Constantly switching form LTE to 3G to 1x with icon constantly spinning next to the LTE display.

Performance:      Callers cannot here me, dropped calls, missed calls

Data:     Poor performance, sometimes I go for hours before getting emails that I should have already received

Wi-Fi:     im not sure how to comment on this since all seems related

Earphones:     volume control not working on headphones, then one day started working

USB cord for Music output:        My car did not recognize device one day ("device not supported"), then started working again when headphones control started working.

I am about to cancel all 7 lines. I pay way too much money for this poor service.  I don't buy the "Call Apple" line.  My service is with Verizon using a Verizon certified device.

Need someone on Verizon side to be truthful on what is happening???????

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Re: 360 degree performance problems since ios 11.0.1 update

Community Manager
Community Manager

JESROM10, we appreciate your time and patience. I have sent you a private message. Please respond there.

 

MarcusS_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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