I bought a new iphone through Verizon, but am electing to return it (30-day buyer's remorse program). The phone is in new condition a long with the charger and cord. However, I did use the headphones for the two weeks I was trying the phone. I've included it the box being returned, but they look used. Will Verizon still accept the return?
I thought the return policy period was 14 days.
Return Policy & Early Termination Fee | Verizon Wireless
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I know firsthand the importance of getting the device you prefer most, EppersonAJW. I can certainly go over some details regarding our return policy. Our return policy is 14-days. Outside of that time frame, I am afraid returns are not accepted. If you are within that time frame, and the original accessories are included in the return, you can use them as you see fit. I hope this helps.
Greg_VZW
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