wifi not working
amk1444
Enthusiast - Level 2

Wifi has disappeared from Samsung galexy s5.  it won't turn on.   Can't scan networks.   I cleared cache partition. Made sure the were no settings causing this.   Basilisk a little after lollipop was installed.   Help!

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Re: wifi not working
vzw_customer_support
Customer Service Rep
amk1444 Help has arrived! When was the update done? Is the WiFi option on the phone grayed out? Try Settings > Backup and reset > Reset settings. This shulf then be able to toggle WiFi on.   JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: wifi not working
vzw_customer_support
Customer Service Rep
amk1444 Help has arrived! When was the update done? Is the WiFi option on the phone grayed out? Try Settings > Backup and reset > Reset settings. This shulf then be able to toggle WiFi on.   JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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