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why can't I receive/ send multimedia messages?

dcm61
Member

Why can't I send/receive mulitmedia messages?  I keep gettng an error message that says the message has failed or is expired. Help!

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Re: why can't I receive/ send multimedia messages?

Jakeman1
Sr. Member

It is very possible that SMS or Media Messages are blocked on Verizon. you can log in and go to your features and see if this is the case.

Re: why can't I receive/ send multimedia messages?

vzw_customer_support
Customer Support

It's imperative that messages are up and running! What device do you currently have? Are other data services up and running? (MMS run over data unlike SMS which run over voice service)

YosefT_VZW
Follow us on Twitter @VZWSupport

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