where are my photos after Back up Assistance.
714phillipe
Newbie

OK, my wife's phone started dying so I went and used back up assistance for messages photos and phone numbers. When I shut down her old phone and activated her new Droid  there were no photos, only her contacts. Now what do I do.

Labels (1)
0 Likes
1 Solution

Correct answers
Re: where are my photos after Back up Assistance.
vzw_customer_support
Customer Service Rep

I'm sorry to learn of the missing photos 714phillipe! Backup Assist only saves contacts. You would be to save photos and more with the Verizon Cloud http://vz.to/14QbP0I

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

View solution in original post

0 Likes
Re: where are my photos after Back up Assistance.
vzw_customer_support
Customer Service Rep

I'm sorry to learn of the missing photos 714phillipe! Backup Assist only saves contacts. You would be to save photos and more with the Verizon Cloud http://vz.to/14QbP0I

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

0 Likes