voive mail does not hear password. Keeps asking after put in ?

[teddysbear]

tones not heard in voice mail. ok in dialing but keeps asking password. I hear tones fine but phone still asks for password?

[vzw_customer_support]

Let's get you access to your Voice mail teddysbear! What make/model phone do you have? When did this start? Have you tried powering your phone off/on to see if this might help us access your voicemail and recognize what you are dialing?
JorgeO_VZW
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