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voice mail problems
pfnature
Newbie
‎12-13-2014 08:11 PM

Having trouble accessing Verizon Voice Mail on new Samsung Galaxy S5.  I dial *86 for voicemail, then input # for my own voice mail. Then it asks for "your mailbox number," and I have no idea what that is.  I have changed my VM password, but that doesn't work. Neither does the last 4 digits of my phone number.

ANYbody help????@

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Re: voice mail problems
GalaxyClass
Master - Level 1
‎12-13-2014 08:45 PM

Dial *86 , enter your pin number code for your voice mail and press #. It's that easy.  Smiley Happy

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Re: voice mail problems
timothy1178
Enthusiast - Level 2
‎03-10-2015 03:03 AM

I'm having the same problem.  Nothing works.  Entering the pin doesn't work.

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Re: voice mail problems
vzw_customer_support
Customer Service Rep
‎03-12-2015 05:14 AM

Timonthy1178,

Being able to get your voice mail messages is definitely important so I definitely understand your concern. But no worries because I'm here to help.

Did you try the suggestion GalaxyClass provided? Are you still unable to access your voicemail? If so, send me a direct message so I can access the account and further assist.

JohnB_VZW

Follow us on Twitter @VZWSupport

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Re: voice mail problems
jen2009
Newbie
‎04-08-2015 12:45 PM

I am having the same issue. tried dialing every kind of voicemail button and still says cannot find mailbox for my number. I have had this phone almost a year and up until a week ago has been working fine.

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