Highlighted

verizon cloud error 4001

Member

I have a samsung s 3.trying to back up on the cloud. error 4001

what do I do?

Labels (1)
0 Likes
Highlighted

Re: verizon cloud error 4001

Community Manager
Community Manager

ray649wa

I'm sorry to hear about the error you are receiving on Verizon Cloud! I would love to resolve this for you. Are you attempting to backup media, contacts, or messages? Is there any other text in the error or just the code 4001? Are you connected to WiFi or the VZW Data network (4G or 3G)?

RuthW_VZW
Follow us on twitter @VZWSupport

0 Likes
Highlighted

Re: verizon cloud error 4001

Member

After a number of tries I was able to do a back up on the verizon cloud.

But I am still having a problem with dropped calls

0 Likes
Highlighted

Re: verizon cloud error 4001

Community Manager
Community Manager

@ray649wa,

Thanks for keeping us posted! I'm glad you were able to backup using the Verizon Cloud.

Let's put a stop to those dropped calls! Where are you experiencing the dropped calls (zip)? How long has this been going on?

JohnB_VZW

Follow us on Twitter @VZWSupport

0 Likes
Covid19