update changed email setting options

karen123456
Member

I cant figure out how to get to the "email check frequency" setting under email accounts. I've followed the steps that are provided by different website but they all show that there should be an option of email check frequency where I can choose manually check or automatically check or every 5 15 30 or 60 minutes. I can only find options for a sync schedule which then doesn't allow me to manually check for email unless the sync is turned on but when it's synced its automatically checking for email constantly.

I need to know how to adjust the setting so it only checks for email when I open email and click the refresh icon.

Any help appreciated. I think the jan 8th update changed the settings choices.

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Re: update changed email setting options

Ann154
Expert

Which phone? Which ISP (Email domain)?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: update changed email setting options

Community Manager
Community Manager

karen123456,
I would love to further assist! As Ann154 inquired please share which Android you have and what email service you are using. Also please include if you are using the email application or the email setup generated on the device through Settings. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

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