Re: unlock samsung s4 to use with another service provider
gg_rajiv
Enthusiast - Level 1

Thank You MiiHere.

I got an error on that page. what does this mean?

We're sorry! Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code. You will not be able to add the new device to your account. Please call (800) 922-0204 or dial *611 from your mobile phone for further assistance.

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Re: unlock samsung s4 to use with another service provider
MiiHere
Champion - Level 3

That's something.

Try here:

https://swappa.com/esn

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Re: unlock samsung s4 to use with another service provider
gg_rajiv
Enthusiast - Level 1

Here is what I got on swappa. So this would mean that the issue is on FreedomPOP website/Database?

Blacklisted

Not Indicated.

This device does not appear to be globally blacklisted.

Activation Status

Clear.

Device appears to be activation ready.

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Re: unlock samsung s4 to use with another service provider
MiiHere
Champion - Level 3

It would seem that way. You can look for other ways to identify any esn issues, but you may want to call Verizon because that error seems unusual if the phone is indeed free of any payment owed etc.

I don't know how pre-paid works, but you could look into straight talk and just go through the motions of adding the phone to see if it's doable and see if you come up with anymore errors. You're kind of at the point where you are just ruling things out to be the problem.

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Re: unlock samsung s4 to use with another service provider
gg_rajiv
Enthusiast - Level 1

WOW! did not know that.

Seems like Straight Talk likes my phone. So I have to have another conversation with FreedomPOP helpdesk.

Good news! Your phone is compatible with Straight Talk

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Re: unlock samsung s4 to use with another service provider
MiiHere
Champion - Level 3

At this point I would say the phone is not the issue, but the company you want to use is.

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Re: unlock samsung s4 to use with another service provider
gg_rajiv
Enthusiast - Level 1

Thank you all for helping me understand the problem and get to a resolution.

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Re: unlock samsung s4 to use with another service provider
sprmankalel
Champion - Level 3

Isn't that what I said about 8 messages ago? But...Nope....I was wrong for telling you that it was a FreedomPop issue.

Re: unlock samsung s4 to use with another service provider
MiiHere
Champion - Level 3

Sure thing. Some people just like more evidence as to why.

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Re: unlock samsung s4 to use with another service provider
gg_rajiv
Enthusiast - Level 1

SPRMANKALEL! Thank you too. Smiley Happy It is not that you did not help or say it is so.

But, you have to know that I did not understand what you were saying 8 messaging ago.

Thank you for your advise.

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