I got a Gallaxy SIII six months ago and for the last three months have had issues with downloading apps and upgrading existing app, with a unknown error -26 occuring. Essentially, I have a dumb phone. Called verizon, called google, called help desk at work. Did a full factory reset and now cannot install after the MDM client has been installed (Samsung). Anyone else having this issue? New phone time?
maderosier,
This sounds like a serious situation. I am sorry to hear that you are having so many troubles with your phone. When did this begin? Was it after any type of software update, or maybe a new app installed? When you spoke with Samsung what did they say? Any additional details you can provide would be helpful. Thanks.
ErinW_VZW
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Hi Erin,
Thanks for the follow up. You should find a ticket for my account, which
has all the details. I may request an upgrade or phone from work, because
I have no desire to pay for a phone that I cannot use. For example, I am
travelling and have a translation app but cannot download. Facebook?
Forget it. All I can do is look at work email and need to chose between
that an the purposes I bought the phone for (personal enjoyment). If you
don't have ready answer, I would not spend more time. I was trying to
source from the community because the experts don't have the answers.
Cheers,
Marcel
On Fri, Oct 17, 2014 at 3:14 PM, Verizon Wireless Customer Support <
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