problems with receiving messages

Member

For the past 3 days, I receive a notice of a voice message.  When attempting to retrieve the message the folder says it's empty.  Why is the phone doing this?  I called my voice mail from a different phone and I had 5. ?????   Help

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Re: problems with receiving messages

Customer Support
BettyBoop4437,


Let's get your voicemails working again! What model phone are you using? Are you using visual voicemail? What occurs when you dial *86 from the device? Please share some details so we can further assist.


TrevorC_VZW
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