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problems with latest update for Galaxy Note 4

richkarsze
Member

just recently downloaded the new update for my galaxy note 4 and since the update while i am typing text messages i get redirected straight to a browser syle advertisement for apps. never had this issue untill the update and i do not know what to do to fix it. please help

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Re: problems with latest update for Galaxy Note 4

Community Manager
Community Manager
Sorry to see that the update hasn't gone through smoothly for you. We would like to help out and turn this around. Let's make sure that the issues aren't due to applications that don't function on the new Os. Please try placing the device in safe mode and retesting http://spr.ly/6587AOl3
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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