poor volume ear piece Droid Turbo

[cookamatic]

The issue started from day I got the phone..I adjusted the volume settings and adjusted the position of phone..no change

Sent from my Verizon Wireless 4G LTE DROID

[vzw_customer_support]

Thanks cookamatic!

I want you to be able to hear your own conversations! Let's troubleshoot OK? Is the volume better if you're using headphones or the speaker? Have you checked the ear piece and the microphone to make sure there is no dust or debris inside?

ChristinaB_VZW
Follow us on Twitter @VZWSupport

[vzw_customer_support · Accepted solution]

We want you to fully enjoy your Droid Turbo cookamatic! Please make sure that all phone's volumes are set to highest level and test. http://vz.to/15nAI5q If issue continues, please stop by a Verizon Wireless store http://bit.ly/3SdsA for a hands on evaluation to ensure the volume is within normal range.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

[cookamatic]

Thank you..I did adjust the phone while listening and put the phone to the far right on my ear. Seems to be better. Not sure why Motorola didn't put the speaker in the middle of the phone

Sent from my Verizon Wireless 4G LTE DROID

[vzw_customer_support]

Great! Thanks for the insight. I'm glad to hear that it does seem to be working with you after adjusting the position of the device. Please let us know if any additional questions or concerns arise.

YosefT_VZW
Follow us on Twitter @VZWSupport