When I tap to open a text photo, my unit goes to "Preview" and gives me a grey screen and will not display photo
Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
The problem is fixed, or should I say, may never have existed.
I had someone else send photos and everything works normally. Must have been the way the original sender sent the file. Thank you for your help and patience.
>>Personal information removed<<
Message was edited by: Verizon Moderator