phone says invalid card. How can that be?
Rosphone
Newbie

Why does my phone say invalid card.  I have been using it for 4 months.  How does the card become invalid?  Please help.

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Re: phone says invalid card.  How can that be?
tikibar1
Community Leader
Community Leader

If you're referring to the SIM card, have you tried reseating it?  In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow it a few minutes to establish a fresh network connection.

SIM cards can sometimes go bad.  If reseating doesn't help, you might try a new SIM card ... they're free at Corporate Verizon stores or by calling Customer Service.

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Re: phone says invalid card.  How can that be?
tikibar1
Community Leader
Community Leader

If you're referring to the SIM card, have you tried reseating it?  In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow it a few minutes to establish a fresh network connection.

SIM cards can sometimes go bad.  If reseating doesn't help, you might try a new SIM card ... they're free at Corporate Verizon stores or by calling Customer Service.

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