note pro 12.1 update error
ncschneider
Newbie

Last night I tried to do a two part update.  First went fine but second failed.  Now can't get to complete. Have tried to factory reset but no change.   How do I fix.

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Re: note pro 12.1 update error
vzw_customer_support
Customer Service Rep

Congratulations on your awesome tablet. You are on your way to getting your new software update. Please run the Software Repair Assistant to continue with your update. http://www.verizonwireless.com/support/samsung-galaxy-note-pro-update/


AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button or Like under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: note pro 12.1 update error
vzw_customer_support
Customer Service Rep

Congratulations on your awesome tablet. You are on your way to getting your new software update. Please run the Software Repair Assistant to continue with your update. http://www.verizonwireless.com/support/samsung-galaxy-note-pro-update/


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button or Like under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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