not receiving text messages
kveres
Enthusiast - Level 1

I am not receiving text messages in my app anymore (handcent) nor in the regular galaxy s4 messaging app. It will show the pop up but once you close that the message disappears. Any help would be appreciated. I tried pulling battery and restarting, phones up to date.

Labels (1)
Re: not receiving text messages
krnndug
Enthusiast - Level 1

I am having the same problem with a Note 2 using Handcent but also with mightytext and messanger

Re: not receiving text messages
vzw_customer_support
Customer Service Rep

Let's fix this kveres! Try resetting the cache/data on both the 3rd party message application and the native message application here http://vz.to/1hZyurv power off/on and test. If unsuccessful try uninstalling Handcent, power cycle and test. Please keep me posted. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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