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my phone (LG G2) is acting crazy

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--apps open, seems like someone else is controlling it! I disconnected it from my WiFi in my house with same problem. I powered down and then back on (a few times), but same problem. When I was powering it down, it seemed like someone else hit the CANCEL option before I could select the OK button, and I had to do it again and quickly select OK to get it powered off. Has it been hacked? Please HELP!

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Re: my phone (LG G2) is acting crazy

Sr. Leader

No, you have not been hacked.  Try this first:  These are 2 different links, one with the phone ON and the other OFF, in case you can't do this test with the phone on.

Restart the Device in Safe Mode LG G2 | Verizon Wireless

Power the Device Up in Safe Mode LG G2 | Verizon Wireless

If you continue to have issues in Safe Mode, you'll need to Factory Reset after backing up the phone in Back Up and Restore in the main settings menu.  (Make sure to disable app and app data backup AND restore...uncheck all the boxes)

Perform a Factory Data Reset (Device Powered On) LG G2 | Verizon Wireless

Perform a Factory Data Reset (Device Powered Off) LG G2 | Verizon Wireless

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