my lucid 2 is missing how do i find it

[Scoutmaster26]

I have a lg lucid 2 it came up missing how can i locate it????

[vzw_customer_support · Accepted solution]

Hello Scoutmaster26! I'm sorry to learn that your phone has been lost or stolen. I know how this feels and it's not a good time! Has the device been found? If not, have you suspended the service yet? Just click here to do so: http://vz.to/1kTzaFh You can also dial #UPG to check for upgrade eligibility to see if you can get a new phone.

If you have an application called "Fiund My Droid" downloaded, you can visit the website for the application and locate the device. If an application like this has not been downloaded, we are not able to locate the device unless 911 is called.

Lastly, do you know if you have insurance on the device? You can file a claim by visiting phoneclaim.com/verizon or by calling 888-881-2622.

Thank you,

ChristinaB_VZW
VZW Support
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