my daughter changed the password on my other daughters phone and then forgot what she changed it to. what do we do?

slothskulls12
Member

My youngest daughter changed the password on my older daughters phone and then forgot what she changed it to. We have tried 9 options. On the 10th option it erases all the data. What do we do? Teenage freakout about to ensue. Help!

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Re: my daughter changed the password on my other daughters phone and then forgot what she changed it to. what do we do?

slothskulls12
Member

I forgot she has a droid mini by motorola.

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Re: my daughter changed the password on my other daughters phone and then forgot what she changed it to. what do we do?

MobileMaster
Member

This could be a costly endeavor. Your daughter need to determine how much her data is worth.

Unless you are good friends with a digital forensics examiner, the only way to bypass the password is with specialized forensics tools like MSAB XRY, Cellebrite UFED, etc.    There are hacking tools for this type of job also...

There might be some Motorola support options...no guarantees.

Reset my passcode or pattern lock

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Re: my daughter changed the password on my other daughters phone and then forgot what she changed it to. what do we do?

Snn5
Sr. Leader

Unless the phone asks for Google sing in info during the 5-10 allowed attempts to enter correct info, then the phone will wipe and she'll have to set up the phone again.

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Re: my daughter changed the password on my other daughters phone and then forgot what she changed it to. what do we do?

Waimon
Novice

Eaiest thing to do is see how to wipe phone and start over again. Each model of phones works differently. Your phone will be reset and you lose data but this is not the first time I have had to do something like this. Here is what I found

NOTE: Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.

1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.

2. The device will display different BOOT OPTIONS

3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select

Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.

4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)

5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key

Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.

6. The device will display additional menu options (Text will appear in BLUE)

7. Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option

8. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM

9. Once the Formatting is complete, press the POWER key to confirm a REBOOT

10. The device will reboot and start the normal power up sequence