lost all ringtones with kitkat upgrade - how to get back?

[Kiriac]

After kitkat upgrade all ringtones are completely gone from my S4. Any way to retrieve?

[vzw_customer_support · Accepted solution]

Kiriac,

I am so sorry to hear about your ringtones. Lets check into getting these ringtones back. Where did you download the ringtones from? If it was from the VZW website you can re-download the ringtones. http://vz.to/1ns602c

LindseyT_VZW

Follow us on Twitter @VZWSupport