lollipop upgrade
dmb69ok
Enthusiast - Level 1

My Notebook 3 hasn't always had good service at my home. But it seems like since the lollipop upgrade my service is 10 times worse. I even have a phone booster & my family has S5's and they have service. I use to always send a text if I  couldn't call out  but now I can't even text. Is there some fixes for this?

Labels (1)
0 Likes
Re: lollipop upgrade
vzw_customer_support
Customer Service Rep

We want your phone to work seamlessly! Do you have the Samsung Note 3? When did you do the update? Have you updated all your applications through the play store? It takes a couple of days for the software update to stablize.  What text messaging application are you using? Keep us posted.


AllisonC_VZW Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes