Highlighted

iPhone

Member

I have an iphone 7 is there a way to swap it for the new galaxzy phone

Labels (1)
0 Likes
Highlighted

Re: iPhone

Verizon Employee
459IGE,

Thank you for asking a great question. We always want you to be happy with your device. I'll be happy to help. What's wrong with your iPhone 7 and why are you wanting to swap it with a Galaxy phone? How long had you had it?

RyanC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Highlighted

Re: iPhone

Member

Nothing is wrong at all it's only a few months old but I like the way the galaxy is the iPhone is great it's just time I went back to Android I hope you can help me so it won't cost a fortune

0 Likes
Highlighted

Re: iPhone

Verizon Employee

We understand wanting to know your options for getting the device you want. I know you mentioned you have had your device for a couple months which means you are outside of our return period. Are you purchasing your iPhone through our device payment plan? If so, you do have the option of paying the device off and then upgrading to any device of your choice.

RashadM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Highlighted

Re: iPhone

Member

Not really is there any other way

0 Likes
Highlighted

Re: iPhone

Expert

Buy a slightly used phone from a third party retailer like Swappa? Then sell the iPhone to recoup the cost of the new device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes