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i backed up my contacts through verizon cloud and then factory reset my htc one m8. i have no contacts after i sync. is this because i am imputing the wrong email address ? please help
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Lets locate these contacts, skippy1774! Go to vzw.com/cloud sign in and check if contacts are listed there. If they are, be sure to sign in into the Cloud account from your device using the same username/mobile number and password. Once you are signed in, click on sync to start the download.
Let us know if you have further questions. Here to help!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport
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Lets locate these contacts, skippy1774! Go to vzw.com/cloud sign in and check if contacts are listed there. If they are, be sure to sign in into the Cloud account from your device using the same username/mobile number and password. Once you are signed in, click on sync to start the download.
Let us know if you have further questions. Here to help!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport