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htc one m8

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My phone went off in my pocket today and I looked at it and it had a locked error code that came up I just downloaded the the lollipop upgrade I went online and did exactly what they said and now the phone won't even turn on what do I do?

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Re: htc one m8

Customer Support
@blick85

Software updates are intended to provide customers a better wireless experience, not worse.  I'm terribly sorry that this hasn't been your experience.  I would love to assist.

Please try correcting this wireless issue by utilizing the Software Repair Assistant.  Here's a link with instructions: http://vz.to/1Fdxlyk.  Please keep me posted with your results.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Highlighted

Re: htc one m8

Customer Support
@blick85

Software updates are intended to provide customers a better wireless experience, not worse.  I'm terribly sorry that this hasn't been your experience.  I would love to assist.

Please try correcting this wireless issue by utilizing the Software Repair Assistant.  Here's a link with instructions: http://vz.to/1Fdxlyk.  Please keep me posted with your results.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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