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htc one failed fingerprint scan

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Help, I somehow didn't scan my finger properly & it will only alow me to enter my password, unfortunately I don't remember it (I never had to use it before)

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Re: htc one failed fingerprint scan

Community Manager
Community Manager

KrissysKrafts help has arrived! We'll do everything we can to help! Which HTC One do you have? What happens when you try to use your fingerprint? Do you receive any error messages?

AshleyS_VZW
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