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how to turn on caller id on the Motorola Moto G

keehnle
Member

I was playing with my phone the other day and somehow I turned my own caller ID off and now if I call someone my number is blocked.. How do I turn it back on?

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Re: how to turn on caller id on the Motorola Moto G

SuzyQ
Sr. Leader

This may help:  Caller ID and Caller ID Blocking FAQs | Verizon Wireless

On the phone, do this:  (You can also block or unblock on a per call basis)

  1. From the home screen, tap Phone
  2. Tap , and then select Settings
  3. Scroll to and tap Additional settings.   
  4. Tap Caller ID.     
  5. Tap the desired caller ID option:
    • Network default: Send caller ID based on the network default setting
    • Hide number: Never display outgoing caller ID
    • Show number: Always display outgoing caller ID

View solution in original post

Re: how to turn on caller id on the Motorola Moto G

SuzyQ
Sr. Leader

This may help:  Caller ID and Caller ID Blocking FAQs | Verizon Wireless

On the phone, do this:  (You can also block or unblock on a per call basis)

  1. From the home screen, tap Phone
  2. Tap , and then select Settings
  3. Scroll to and tap Additional settings.   
  4. Tap Caller ID.     
  5. Tap the desired caller ID option:
    • Network default: Send caller ID based on the network default setting
    • Hide number: Never display outgoing caller ID
    • Show number: Always display outgoing caller ID

View solution in original post

Re: how to turn on caller id on the Motorola Moto G

keehnle
Member

I don't have the caller ID option for some reason.

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Re: how to turn on caller id on the Motorola Moto G

SuzyQ
Sr. Leader

Try logging on to your account on verizonwireless.com to see if it's been blocked at the account level.  Or call Customer service (800-922-0204, or *611 from your phone), choose option 4 (Other) and say AGENT at the voice prompt; then have the rep check your Caller ID settings to ensure they are set the way you want.

Re: how to turn on caller id on the Motorola Moto G

keehnle
Member

I logged in and found the setting there. Thank you so much for your help.

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