HI, I have my s5 for a week now and it resets itself randomly. does any one else have this problem? if so, any resolutions? thanks!
mp09,
Oh no, let's ensure your phone stays on and works as it should be. Do you notice this happens when you are in a application or using a certain feature on your phone? Please share details so we can further assist you.
KarenC_VZW
Follow us on Twitter @VZWSupport
It does it often and at random times throughout the day and night, my phone
is only 2 weeks old. I have reset it by taking the battery out. Factory
reset. It even resets without using it after the factory reset.
On Jan 21, 2015 10:31 AM, "Verizon Wireless Customer Support" <
mp09,
That's definitely not good, how long have you had it? Where was this device purchased? Have you tried to exchange for a new one under the 14 day Worry Free Guarantee?
KarenC_VZW
Follow us on Twitter @VZWSupport
I bought it 1/7/15 from the Verizon store in Papillion, NE have not yet
tried to exchange it
On Jan 21, 2015 12:22 PM, "Verizon Wireless Customer Support" <
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