galaxy s5 -I can't login to my cloud account

[butterflies4all]

My cloud app keeps popping up saying WiFi detected please login . But when I try a message pops up and says it can't error number 29

[nicholasbranson · Accepted solution]

that's really weird... I would maybe try clearing the app data and force stopping, see if that helps...

(settings>app manager>swipe left until you get to the list of "all" apps>tap on cloud app>click force stop and clear data

[vzw_customer_support]

Hi Butterflies4all,

That's not good! It sounds like you have your Cloud application set to sync over Wi-fi. Please go to the cloud application>settings> and turn off sync over Wi-fi. Please keep in mind data charges can apply if the cloud syncs over the data network. Your Cloud password should be the same as your MyVZW password.

Thanks,
PamelaF_VZW
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