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galaxy s3 video is back up and running but wont save to memory card
firehawk8482
Enthusiast - Level 2
‎07-24-2014 07:48 PM

Why wont it save to my Card anymore? I have tons of room. I changed the setting to save to card.  I try to take a picture and said the settings change. Really frustrated.

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Re: galaxy s3 video is back up and running but wont save to memory card
firehawk8482
Enthusiast - Level 2
‎07-24-2014 07:58 PM

After all I was told to do.... its still doing the same thing.......

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Re: galaxy s3 video is back up and running but wont save to memory card
vzw_customer_support
Customer Service Rep
‎07-25-2014 11:10 AM

firehawk8482,

I am sorry you are still not able to save pictures to the SD card. Have you tried to place the SD card in another device and see if it is able to save pictures then? Have you tried transferring the information on your SD card to the computer and then formatting the SD card? Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: galaxy s3 video is back up and running but wont save to memory card
vzw_customer_support
Customer Service Rep
‎07-25-2014 11:11 AM

@firehawk8482

I can imagine how frustrating this is for you!  I would love to assist.

When did this problem begin?  Have you ever been able to save videos to your SD Memory Card on this device?  What type of videos are you attempting to save?  Are these videos you recorded on your device with the camcorder?  Lastly, what is your device's current software version: http://vz.to/1zJ9lhB?  Please let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: galaxy s3 video is back up and running but wont save to memory card
firehawk8482
Enthusiast - Level 2
‎07-26-2014 03:23 PM

This started to happen recently.  I even tried to put pictures on my computer and wouldn't let me. My computer shut down from the sd card. Also tried to format it and it didn't remove anything/ problem.

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Re: galaxy s3 video is back up and running but wont save to memory card
Klue
Master - Level 1
‎07-26-2014 04:04 PM

Your card is probably corrupted. Try a different card.

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Re: galaxy s3 video is back up and running but wont save to memory card
firehawk8482
Enthusiast - Level 2
‎07-26-2014 07:13 PM

I put in a different sd card and it wouldn't let me take videos or pictures..... and save them.

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Re: galaxy s3 video is back up and running but wont save to memory card
Klue
Master - Level 1
‎07-26-2014 07:19 PM

Can you take pictures without the SD card and save them to the internal memory?

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Re: galaxy s3 video is back up and running but wont save to memory card
firehawk8482
Enthusiast - Level 2
‎07-27-2014 11:51 AM

Yes i can take pictures and videos without the sd card and save them to the phone.

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Re: galaxy s3 video is back up and running but wont save to memory card
Klue
Master - Level 1
‎07-27-2014 12:29 PM

Good to hear, that then rules out something wrong with the camera functions. Is it possible for you to move photos from the internal memory and transfer them to the SD card? You can do that in your file management app without having to turn on the camera.

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