exchanging droid phones
Happy2bmeagain

My son and I both have droid phones but my son would like to have my droid x and me take his htc incredible. Is this something I can do myself or do I need to go into the store or call? I've done this once before but not with droid phones and can't remember what I had to dial to do this. I tried *228 but it didn't seem to give me the options I remembered having the last time I did this. Thanks again for your help.

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Re: exchanging droid phones
budone
Legend

call CS from a third phone and they can swap the numbers out for you

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Re: exchanging droid phones
Happy2bmeagain

Thanks for the input. I was in one of the stores before Christmas because I was thinking of buying a Droid for a gift & it seems like there was a number to dial from the phone to do the switch after the gift was opened.

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Re: exchanging droid phones
budone
Legend

If you have a dead 3rd phone around, you could switch one of the numbers to it,so you could transfer one over. Then transfer the number from teh third phone to the other one you wanted to swap numbers with.

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Re: exchanging droid phones
gerio
Specialist - Level 2
You can try the OTA activation process and see if it works for you.

Power down both phones. Then power one of them back up (i don't think it matters which) and dial *228 and press option 1 when asked to make a selection. Be prepared to give some account info (account password, last 4 of ssn, maybe). It willl tell you if the number transfer is successful ("your phone has been successfully activated") or not ("we could not activate
your phone, please call customer service"). If you hear the latter, yoh know what to do.

if it is successful, repeat the same procedure on the second phone

Geri O
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Re: exchanging droid phones
gerio
Specialist - Level 2
Sorry, I missed that you tried the OTA method. Never mind...

Geri O
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