droid ultra

slbar77
Member

I can't send or receive a picture. I can a regular text but a pic message just says it can't download

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Re: droid ultra

bizzareone
Sr. Member

Make sure your mobile data is turned on. (not just on wifi)

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Re: droid ultra

slbar77
Member

Its on. Its been on too. Thanks

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Re: droid ultra

Snn5
Sr. Leader

Have you taken out your SIM, powered down, reinserted and powered back on?

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Re: droid ultra

slbar77
Member

Tried that still won't work. Thank you

Re: droid ultra

Community Manager
Community Manager
slbar77

Thank you for trying the steps suggested by group members. What signal strength do you see on your phone? Also, let us know which text application you are using and when the problem began.

SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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