droid ultra
slbar77
Enthusiast - Level 2

I can't send or receive a picture. I can a regular text but a pic message just says it can't download

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Re: droid ultra
bizzareone
Specialist - Level 1

Make sure your mobile data is turned on. (not just on wifi)

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Re: droid ultra
slbar77
Enthusiast - Level 2

Its on. Its been on too. Thanks

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Re: droid ultra
Snn5
Legend

Have you taken out your SIM, powered down, reinserted and powered back on?

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Re: droid ultra
slbar77
Enthusiast - Level 2

Tried that still won't work. Thank you

Re: droid ultra
vzw_customer_support
Customer Service Rep
slbar77

Thank you for trying the steps suggested by group members. What signal strength do you see on your phone? Also, let us know which text application you are using and when the problem began.

SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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