cloud doesnt work properly
cromag08
Newbie

3 phones on my contract use cloud backup. all files backup just fine, I can view said files on cloud just fine, but when I go to restore the files only a small fraction of the files show as available.  this is happening on all 3 phones.

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Re: cloud doesnt work properly
vzw_customer_support
Customer Service Rep

Hi Cromag08, using the cloud to backup all your devices is an awesome idea but let me find what is happening with you not being able to see all the files when you go to restore them. How much space is available on the device you are attempting to do the restore on? Why are you needing to do a restore? Share more information so  we can look into this further.

EdwinW_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: cloud doesnt work properly
cromag08
Newbie

That's a canned response. neither of your questions is relevant.

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