can't send email, receive ok
WILPIC92
Newbie

I receive emails ok, cannot send

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Correct answers
Re: can't send email, receive ok
Ann154
Community Leader
Community Leader

Remove the email account from the device.  Verify the mobile server setting from your email address provider and use them to setup the email account on the phone again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can't send email, receive ok
Ann154
Community Leader
Community Leader

Remove the email account from the device.  Verify the mobile server setting from your email address provider and use them to setup the email account on the phone again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can't send email, receive ok
bearone21
Legend

after you remove the acc't, use the auto setup with login/pw, not manual.

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Re: can't send email, receive ok
yarelim_vzw
Verizon Employee

WILPIC92​ , I am constantly checking my emails and understand how important it is to be able to respond back.  Please keep us posted if you have been able to resolve this issue with the steps posted above.

yarelim_vzw

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