can not reply to texts from short codes like redbox

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My replies to short codes fail on my GS4.

I spent hours with Verizon tech support but not fixed yet.

I have tried shutting down and removing the sim card and battery.  No blocking settings are on.  Verizon has reset and check things on their side.  No problem sending to same codes on my wife's iphone. 

Verizon is still working on the issue but I'd welcome any ideas here.

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Re: can not reply to texts from short codes like redbox

Member

Verizon contacted me with a solution on Sunday. Issue resolved. Thanks,

Art

On Jun 3, 2014 8:28 AM, "Verizon Wireless Customer Support" <

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Re: can not reply to texts from short codes like redbox

Customer Support

We want you to enjoy all the functionality of your GS4 pharmam1! I'm sorry to hear about your difficulties with short codes. What happens when you try to reply? Is this with every short code and from multiple providers? Is your standard messaging working ok? What were the results of your interactions with us by phone?

JonathanK_VZW
VZWSupport
Follow Us on Twitter@VZWSupport


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Re: can not reply to texts from short codes like redbox

Member

Verizon contacted me with a solution on Sunday. Issue resolved. Thanks,

Art

On Jun 3, 2014 8:28 AM, "Verizon Wireless Customer Support" <

View solution in original post

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