can i get my droid mini unlocked?
marcobel
Newbie

can verizon help me get the unlock code ?

droid mini

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Re: can i get my droid mini unlocked?
dilbertaz
Specialist - Level 3

Gotcha that is true, from another VZW rep posting in the forums:

In order to have the PUK code retrieved, we need the prepaid mobile number and the MEID of the device.

Once you have these two pieces of information then I encourage you to give us a call at 1-800-786-8419. We are looking forward to hearing from you and getting this resolved!

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Re: can i get my droid mini unlocked?
dilbertaz
Specialist - Level 3

Are you talking about the Personal Unblocking Key?

Is the phone active on Verizon?   If so you can login to your account select the device under My Devices and look on the right for My Pin and Personal Unblocking Key (PUK) link, this will give you both.

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Re: can i get my droid mini unlocked?
marcobel
Newbie

I've been looking without luck, i think i don't get that option cause i got

a prepaid plan

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Re: can i get my droid mini unlocked?
dilbertaz
Specialist - Level 3

Gotcha that is true, from another VZW rep posting in the forums:

In order to have the PUK code retrieved, we need the prepaid mobile number and the MEID of the device.

Once you have these two pieces of information then I encourage you to give us a call at 1-800-786-8419. We are looking forward to hearing from you and getting this resolved!

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Re: can i get my droid mini unlocked?
vzw_customer_support
Customer Service Rep
I am here to the rescue marcobel! I want to make sure we get your phone unlocked. Are you talking about the lock code to get into your phone or to go out of the country? Please advise.    AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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