CHRCUN28, thanks for reaching out to the community. Software updates should definitely improve the quality of your phone. Let's figure out why this is happening. Are you able to access the camera from third party applications? What phone do you have? What software update did you receive?
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!