call signal weak after lollipop
itechteam
Enthusiast - Level 3

I have note 3, applied lolipop update, as soon as I did my call signal strength dropped and now I can't make or receive phone calls in my office, where it was fine before?

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Re: call signal weak after lollipop
tikibar1
Community Leader
Community Leader

Have you ensured that the network setting is LTE/CDMA and not Global?  Have you tried removing the SIM card for a few minutes (be careful not to touch the gold contacts) and then reinserting and allowing a fresh network connection to be established?

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Re: call signal weak after lollipop
itechteam
Enthusiast - Level 3

yep tried both still terribly weak signal I am showing a -114dbm and a 26 to 30 asu

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Re: call signal weak after lollipop
tikibar1
Community Leader
Community Leader

You might try a new SIM card; they're free at your local Corporate VzW store or by contacting Customer Service. 

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