backup assistance help!

Member

ok so i had to do a factory reset on my android 4 and after i did that to get my contacts back i have to sign up with the email but when i type in the password is says "User end point id" what does that mean?

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Re: backup assistance help!

Customer Support

Let's make sure you're able to retrieve all your information sara12189! What make and model device is this? We have a few Android devices with a "4" designation. If you are referring to your GMail, it should just be the e-mail address and password.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: backup assistance help!

Expert

I might guess the DROID 4.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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