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Hi,
I have an HTC Incredible 2 running on Android on Verizon. I have this problem where I cannot access my phone (for calling) or access any of my contacts. Trying to access it results in the error message " android.process.acore has stopped unexpectedly. Please try again later." The mail, the internet and the messaging work fine. But I cannot call anyone or add or access my contacts. From my message inbox, it looks like my contacts information has been wiped out because for my previous messages, I only get the numbers of my contacts, but not their names or pictures.
I did a bit of searching on Google and it looks like the error comes because of some syncing issue in the contacts, but I have not been able to go much further. Any help in this direction would be greatly appreciated!
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Hello Ketan! Thanks for posting!
I would like to assist you with getting your device working the way it should.
Have you ensured your device is running the latest software version? If not, please update the software first. If you still notice the force close errors after ensuring your software is up to date, then try resetting the applications that are giving the errors. Reset the phone/dialer application, contacts/people and messaging applications. As a last resort, a hard reset of the device will resolve the issue as well. Please ensure your data is backed up prior to the reset.
I trust I have answered your questions, and have addressed your concerns.
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