Wireless Charging on Galaxy S6 has stopped working. What happened? Can I get a replacement?

[turnerc23]

My Galaxy S6 has stopped accepting wireless charging. Can I get a replacement? Is there a fix?

Thank you.

[MiiHere]

Have you determined if it's the phone or the charger?

[turnerc23]

I have verified it is the phone. Tried it on multiple chargers.

[MiiHere · Accepted solution]

You can take it to the store and it's under the manufactures warranty. They may try to troubleshoot the problem first. I don't have the s6, but does the wireless charging feature have it's own app?

[turnerc23]

I have not been able to find out any software related to wireless charging on the phone. Tried a Factory Reset, but no change.

[MiiHere]

Definitely take it to a corporate store then.

[vzw_customer_support]

I know how important it is to have wireless charging turnerc23! I appreciate all the troubleshooting you have done so far. Were you able to take it to the store to get replaced? Keep me posted.

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