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WiFi trouble

mr810
Member

Why can't I connect to WiFi if my Bluetooth is turned on?

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Re: WiFi trouble

MikeyWade
Novice

I'm glad that helped you, but it's not a permanant solution.  If it works fine in safe mode, that means there is a third party program causing the problem.   I would normally suggest a hard reset on the device, but if you want to know which app is doing it, you can boot the phone normally and start removing apps 1 by 1

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Re: WiFi trouble

MikeyWade
Novice

Is this to any network, or are you having trouble connecting to just a specific one?

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Re: WiFi trouble

mr810
Member

Any network.

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Re: WiFi trouble

MikeyWade
Novice

That's an odd issue.  So you've verified that it works when bluetooth is off?  Or is it when you're connected to a device via bluetooth? 

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Re: WiFi trouble

mr810
Member

Yes, when Bluetooth us off.

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Re: WiFi trouble

MikeyWade
Novice

That is odd..have you tried booting the device in safe mode to see if it's a 3rd party program causing this?

Re: WiFi trouble

mr810
Member

Thanks for the info. I opened in safe mode and haven't had a problem since.

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Re: WiFi trouble

MikeyWade
Novice

I'm glad that helped you, but it's not a permanant solution.  If it works fine in safe mode, that means there is a third party program causing the problem.   I would normally suggest a hard reset on the device, but if you want to know which app is doing it, you can boot the phone normally and start removing apps 1 by 1

View solution in original post

0 Likes