I've had a Samsung Stratosphere since late July of 2012. For the most part it hasn't given me any problems. However for the past 3 days the phone has had problems charging. Last night it finally died while I was sleeping, I tried to charge it again, but it wouldn't even stay on. I took out the battery for a few hours, put it back in and then charged it with the phone off. It charged all the way to 100% after 2 or 3 hours.I turned it on to see if there was any positive change and the battery went back to 50%. When I turned it off again for it to charge again it was noticeably less than 50%. Does anyone know how to help me with this problem?
Check the "More Like This" links to the right of this thread. I'm seeing at least 4 dealing with the same problem. One of them likely has an explanation for this all-too-common problem.
Check this as it was my problem - unplug the phone - check the male micro-usb connector (the piece with gold prongs on it where you plug your charger into the phone) - it should be in the middle of that hole. If it is not and bent slightly down-ward - it won't charge right.
If it is bent, you can use some tweezers or a small flathead screwdriver to push it back up to the middle (but not too hard, it doesn't take much).
(You still have time on your warranty though based on your buy date - I would just take it to Verizon and try to get a new one before trying this)
i have experienced this on multiple android handsets that i have, and it is not limited to just the stratosphere. in my experience i've found that:
1) the charging usb cable was at fault, eventhough i was able to get a charging state and a usb connectivity state. i swapped it out from a cheap one i bought from fry's and my charging issues went away.
2) you can try discharging the battery all the way down until it depletes. you need a fully and completely discharged battery. ( keep powering it on until it can no longer power on after it discharges)
a) charge the battery with the phone off. I have found that a complete discharge of a battery has helped resolved my issues in the past.
b) *for rooted users only* reset battery stats through Clockwork, or use Battery Calibration via Google Play.
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