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Why is there still loss of data connection on a NEW Driod 4?
perkmark50
Enthusiast - Level 2
‎03-17-2012 08:07 PM

Got my NEWDriod 4 on or about the 14th of march,2012, tried phone for 1 day charged over night and  no data signal. Whats up with that ? called tech and they said I needed a new phone. recieved a refurb, and I having that ! should I cancel my NEW contract now ?

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Re: Why is there still loss of data connection on a NEW Driod 4?
Not applicable
‎03-21-2012 08:03 AM

perkmark50,

I'm sorry to hear the Droid 4 is not connecting to the data services. Please ensure data is enabled under Settings>Wireless & Network. Its important to ensure the SIM card is inserted properly as well. If you are continuing to have issues connecting to our data service, please send me a direct message and I'll be happy to assist further.

Thank you,

AdamE_VZW

Follow us on Twitter @VZWSupport

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Re: Why is there still loss of data connection on a NEW Driod 4?
perkmark50
Enthusiast - Level 2
‎03-21-2012 01:56 PM

To late sent 3 phone back at #:#0 am this morning . A new phione should work, not me have to mess w/ customer suport for 2 to 3 per phone. New means New ,New does not mean good.........When will the Note/ journal be avalible? I may try one , but after this week with no data will be very cautious.

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