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Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

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My phone has been rendered useless since the Kit Kat update on June 20th!!! I can't do anything with it!

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Re: Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

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It's recommended that you back up your data, and do a hard reset on the phone after a major update. KitKat was a major update.

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Re: Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

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We need more information, such as the phone make and model.

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Re: Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

Member

Samsung Galaxy Note 2

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Re: Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

Sr. Member

It's recommended that you back up your data, and do a hard reset on the phone after a major update. KitKat was a major update.

View solution in original post

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Re: Why is my phone seizing, freezing, can't find internet, won't send texts or respond to keystrokes since the Kit Kat update!!!!

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Worked like a charm!  Thank you!

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