Why is my device shutting off and reloading apps?
HollyNichols
Contributor - Level 1

My phone shuts off randomly and when it restarts, takes a long time saying it's loading apps?  Very annonying.

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Re: Phone shutting off and reloading apps
Snn5
Legend

What device?  This sounds like an OS update did not go well.

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Re: Phone shutting off and reloading apps
HollyNichols
Contributor - Level 1

It's a Moto X, the original one. 

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Re: Phone shutting off and reloading apps
Snn5
Legend

Either the OS update did not configure correctly (possibly an app runtime change incompatibility) or you have a few apps that are corrupted or running wild.

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Re: Phone shutting off and reloading apps
HollyNichols
Contributor - Level 1

Crap.  I cleared the cache on all the apps.  I don't have that many.  Would you suggest deleting and reinstalling?  Thanks so much!

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Re: Phone shutting off and reloading apps
Snn5
Legend

You might try a factory reset and DISABLE back up of apps and Google account data, and DISABLE auto restore.