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Why is my Galaxy S5 getting hot after a few minutes of using an app.

Member

Why is my Galaxy S5 getting hot after a few minutes of using an app.  I've only had the phone less then two months and it started doing this recently.  It is very hot to the touch and I receive the warning that the phone is overheating.  I've never had this problem with a galaxy before and am thinking it's the battery. 

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Re: Why is my Galaxy S5 getting hot after a few minutes of using an app.

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Which app? Is it one in particular?

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Re: Why is my Galaxy S5 getting hot after a few minutes of using an app.

Community Manager
Community Manager

Luvzdave, I want to make sure that the phone is running in tip top shape. Let's see if we can cool things down a bit. Is there any kind of physical or liquid damage to the device or battery at all? Is the phone plugged into a charge when it is getting hot? Are you using the original charger that came with the device? Keep us posted.

KevinR_VZW
Follow us on Twitter @VZWSupport

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